Back ground

Experience & Accomplishments

• Built and ran a design-focused residential remodeling and home-improvement company serving North Texas homeowners: production, vendors, the books, several customer-facing service brands, and a sales team hired and trained from scratch.
• Designed kitchen, bath, whole-home, and additions in Chief Architect, reaching for SketchUp when custom designs were needed, then carried those drawings through high-end remodels the field could actually build.
• Advised owners and operators, mostly in home services and contracting, on process, hiring, customer experience, and technology that earned a place on the books.
• Became highly proficient in JobTread over the last two and a half years, the system underneath estimating, cost catalogs, and field production. Presented on a panel at JobTread Connect last year, and this coming year I am teaching a full session on advanced cost catalogs and estimating techniques.
• Put project systems in place that cut delivery timelines by about 15% and protected margin, inside a client-first model that held roughly 90% retention.
• Kept building websites, progressive web apps, and software side projects alongside the operating work, with AI and automation becoming a more critical part of the equation.

Key Skills

Experience & Accomplishments

• Took operations from under half a million in annual revenue to eight figures in about three years, growing the team from one employee to just over twenty.
• Redesigned how work, cash flow, and customer touchpoints lined up so off-season retention moved from roughly 30% to over 80% in a highly seasonal market.
• Ran the unglamorous glue: payroll, benefits, HR, AP/AR, and production. I also moved paper workflows onto digital systems.
• Stood up sales training and an online presence that reached the top of local search for multiple roofing terms and moved new-business volume.
• Moved into a producing sales and project-management seat on purpose. The plan was to rebuild and get back to consulting. The sales work went better than I expected, which slowed that return and kept me in construction longer than I had mapped.
• Closed the stretch with a short interim operations role at another roofing outfit: CRM, project tooling, marketing, and production, before remodeling became the main stage.

Key Skills

Experience & Accomplishments

• Built SQL-backed reporting, Salesforce data work, and custom PHP and Excel dashboards so sales, operations, and accounting were looking at the same story.
• Automated workflows with VBA, PowerShell, and macros that cut manual work and cleaned up accuracy across those same functions.
• Built financial models that connected product performance to customer behavior and market trends, and made them readable to people who do not live in a spreadsheet.
• On the side, started taking real consulting work: websites, automation, and advisory. I also picked up small home-improvement and handyman jobs to learn that industry from the ground.

Key Skills

Experience & Accomplishments

• Ran network infrastructure (Active Directory, DNS, Exchange) and the internal support that kept the office moving.
• Supported an internal custom SaaS environment for client sales organizations, including server management and application deployment.
• Learned the unglamorous half of technology: hardware failures, performance, and the security work that protects other people's data.
• Started the first paid side work: websites and technical support for local businesses.

Key Skills

Experience & Accomplishments

• Built spreadsheet and Access models and reporting that survived messy source data.
• Handled AP/AR, deposits, bank recs, and financial coordination with partner organizations.
• Supported payroll and benefits audits for accuracy and compliance.
• Learned cash, vendors, and internal process as one system, not three jobs.

Key Skills

Experience & Accomplishments

• Managed teams on the shift: payroll, labor scheduling, and keeping people aligned when the pace never slowed.
• Ran store and cart operations as a manager: cash, inventory, memberships, promotions. I trained sales staff on how the work was supposed to look.
• Handled guest issues, concessions, and projection quality in a theater environment that does not forgive a slow night.
• Saw early that service standards and repeatable process are the same problem, and that a team feels the difference before the customer does.

Key Skills